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General Terms and Conditions


Welcome to the website www.sunsetours.com 

SUNSETOURS is a content hosted on the Internet and operated by the company SUNSETOURS, a SARL company with a capital of 100,000.00DH, registered in the Marrakech commercial register under number RC 5451 and whose head office is located at 71 Rue Med el Bakkal, Imm LAMANE Apprt 5, Gueliz, Marrakech.

These general conditions of sale (CGV) apply to the site and describe the conditions under which the company SUNSETOURS offers access to the site, services, applications in particular via mobile devices / tablets or any other support to come (Services).

Please read these general conditions with particular attention because the use of SUNSETOURS implies their full and unreserved acceptance.

SUNSETOURS reserves the right to delete the profile of a user, in the event of failure or violation of these general conditions of sale for the user failing to comply with these within 5 days after the formal notice sent by SUNSETOURS to remedy the breach or violation found.

Use of the website:

When using the website, you can create a password and an account name and password.

You are responsible for maintaining the confidentiality of the account name and password, and are fully responsible for all activities related to your account.

To this end, you agree to:

  • Immediately notify SUNSETOURS of any fraudulent use of your account or of any other breach of the security.
  • Make sure that you log out of your account at the end of each usage session.

You accept and agree to use the site only to view data appropriate to the purpose of the site.

As an example, you accept and agree not to:

  • Violate the laws or regulations applicable in Morocco;
  • Infringing the terms of these conditions of use or any other terms and conditions of use of the site.
  • You accept and agree not to modify, copy, distribute, transmit, perform, reproduce, publish, license, create derivative works, transfer or sell any information or software obtained from the site. Unlimited or massive reproduction, copying of content for commercial or non-commercial purposes, or unjustified modification of data and information contained on the website is not permitted.

By using the site you are prohibited from:

  • Resume or try to take over the account of another user or carry out any hacking or “phishing” of the site or user accounts and associated characteristics;
  • Infringing through the use of our site any laws, rules, regulations, directives, rights of a third party or our policies;
  • Abuse of the SUNSETOURS navigation policy, the list policy, or any other SUNSETOURS policy or these general conditions of use;
  • Fail to comply with domestic and international laws and regulations relating to your use of the site;

Accuracy of personal data transmitted by the user:

You agree to provide accurate information regarding your personal contact information as well as any other information necessary to access the Website Services and, if you wish, have the opportunity to update this information. This information is protected by the legislation in force and in particular law n ° 09-08 dated February 18, 2009 and relating to the protection of individuals with regard to the processing of personal data.

By accepting these general conditions of use, you confirm in particular that you are at least 18 years of age, or be an emancipated minor, or access the site under parental control or a legal representative.

Although we make every effort to verify the accuracy and veracity of the information provided by users of the website, this verification remains limited to techniques available on the Internet.

It is understood that we cannot ensure the accuracy or veracity of the alleged identities of the users or the validity of the information provided on the website and do not confirm this information for which we cannot be held responsible.

If you wish to use the services of the website as a professional entity, you acknowledge that you have the authority and the legal power to engage this entity.

User data recovery:

The protection of your privacy is an important principle for us. We collect information for purposes strictly necessary for the proper use of the website.

By accepting these general conditions of use, you explicitly accept that your personal data may be subject to processing by SUNSETOURS.

You can visit and navigate certain pages of SUNSETOURS without having to provide personal information.

We may collect information of various kinds. This information is useful, especially when ordering a service and paying for it.

We collect, store and process your data strictly for the purpose of enabling the proper use of the website and in compliance with law n ° 09-08 dated February 18, 2009 relating to the protection of individuals with regard to processing of personal data. We may collect information on the registration form such as your name, gender, email address, postal address, phone number, mobile phone number, payment details.

By submitting your data to SUNSETOURS, you consent to their use in the manner provided in these general conditions of use.

Rights of users over their personal data:

The information collected on the site www.sunsetours.com  is subject to processing intended in particular for the order of a service. The recipients of the data are limited exclusively to the people authorized to know your data because of their functions. In accordance with law n ° 09-08 promulgated by Dahir 1-09-15 of February 18, 2009, relating to the protection of individuals with regard to the processing of personal data, you have the right to access, information, rectification and opposition to information concerning you, which you can exercise by contacting our customer service at the following email address: [email protected] 


Personal information transmitted by the user is protected in accordance with current legislation.

In addition, we have put in place appropriate technical security measures to prevent unauthorized or illegal access to your information. The collection of personal data through the website is done on a secure server. We use “firewalls” on our servers.

Intellectual property:

Unless otherwise specified, SUNSETOURS owns, without limitation, all intellectual property rights over the content of the website, such as source code, databases, texts, images etc. You acknowledge and agree that you must not and cannot use, reproduce or distribute any content from the website owned by SUNSETOURS.

Your use of the Website does not confer any intellectual property rights on the Website and its content. In particular, you have no rights over our creations protected by copyright, over our designs and brands, or over those belonging to third parties.

We make the Website available to you for personal, non-commercial use only. The content of the Website may not be used for any other purpose whatsoever without our express written permission.


  1. SUNSETOURS may suspend or terminate your account or any element of it if it considers that you have not complied with one of these general conditions of sale and you have failed to comply with these conditions in a delay of 5 days after a formal notice sent by SUNSETOURS and remained unsuccessful.
  2. You have the option of terminating your SUNSETOURS account. You must then notify the site by email to the following address: [email protected]
  3. If you or SUNSETOURS terminate your account, SUNSETOURS may delete any content or any element relating to your use of SUNSETOURS.

Applicable right:

These general conditions of sale are governed by the Moroccan law.


SUNSETOURS reserves the right to modify our Website and these GTC at any time. Your use of the Website and your orders will be subject to the T & Cs in force at the time of your use of the Website or your order for products, unless a change to these T & Cs is required by law or by a government authority (in which case this change will also apply to all orders you have already placed).

The fact of continuing to use the site after the modification of the general conditions of use is considered as acceptance of these.


Cookies are text files that are used to identify your computer when you visit certain pages on the website. They are stored by your Internet browser on your computer’s hard drive.

Accepting cookies is not necessary to visit the website. However, we would like to emphasize that in order to ensure the proper use of the website, they are necessary.

Cookies can be used to recognize your Internet Protocol address and save you time when you return to the website. Your browser may be configured not to accept cookies, but this may restrict your use of SUNSETOURS. If you want more information on cookies, go to the following address: http://www.allaboutcookies.org.


These general conditions of sale apply to all services placed on the website www.sunsetours.com owned by the company SUNSETOURS. The applicable GTCS are those in force on the date of validation of the order.


Our services and their prices are valid as long as they are available on the site www.sunsetours.com


Any reservation validated by acceptance of the general conditions of sale can only be called into question within the limits provided for in this contract. The acceptance of the general conditions of sale associated with the authentication and non-repudiation procedure and the protection of the integrity of the messages constitutes an electronic signature. This electronic signature has value between the parties in the same way as a handwritten signature.


The SUNSETOURS Company cannot be held responsible for the non-performance of the contract concluded, due to the occurrence of an event of force majeure.


The site www.sunsetours.com, property of SUNSETOURS strives to ensure to the best of its ability, the accuracy and updating of the information disseminated on its site. It reserves the right to modify, at any time and without notice, the content of the information given without being able to guarantee total accuracy. The SUNSETOURS Company, site manager, declines any responsibility for any possible interruption or dysfunction of its site and any damage resulting from a fraudulent intrusion having led to a modification of the information made available on its site. The www.sunsetours.com web service may contain links to other sites, but cannot be held responsible for access or content problems on these sites. The SUNSETOURS Company will not be liable for damages arising from the use of its service, malfunctions attributable to software, whether or not these are incorporated into its service. The SUNSETOURS Company undertakes to comply with all the legal guarantees which you may avail yourself of. The site www.sunsetours.com  property of SUNSETOURS and all the elements which constitute it, are protected, in particular the various contents (photos, texts, presentations, names, titles, brands and designs…) and the related software, are protected by intellectual property rights and neighboring rights reserved only for the holders of these rights. Consequently, any use, reproduction, representation or partial or total distribution of these elements is strictly prohibited with the exception in particular of reproductions without modifications or alterations made for the purposes of personal and private copying.



For disputes relating to the execution or interpretation of these, only the Commercial Court of Marrakech will have jurisdiction.

Territorial competence:

Any dispute, whatever its nature, relating to the performance of the service, even in the event of a warranty claim or multiple defendants, will fail to be amicable agreement The exclusive jurisdiction of the Commercial Court of the place in the jurisdiction from which the head office of SUNSETOURS is located.


All prices indicated on the Website include value added tax, at the legal rate in force on the date of invoicing.

Regarding the booking of online service (s), the validation period depends on the opening hours and days of the agency. SUNSETOURS cannot undertake to validate during the day any order placed less than one (1) hour before closing time. You can consult the agency’s timetables on the following link: www.sunsetours.com


The prices indicated on the site are in Moroccan dirham (MAD) all taxes included.

Payment for your reservations must be made by bank card, as indicated on the payment page.

Full payment of the price will be debited at the time of validation of the order. We will only confirm the sale of the services if your payment is effective.

The user pays for his purchases by: National or international credit card.


How does PayPal work?

First of all shop on our site.

When you are ready to pay, choose the PayPal button.

Log in by entering your email address and password and PayPal will process the payment without disclosing your financial information.

How to pay by PayPal without a PayPal account?

To make a payment on Paypal, you will be redirected to a page on the Paypal site. On it, you can pay for your purchase without opening a Paypal account by clicking on the button “Pay without opening an account”.


The SUNSETOURS site is the subject of one of the most efficient security systems at present in order to guarantee you a protected payment as efficiently as possible.

All sensitive data related to means of payment is absolutely confidential. SUNSETOURS never has access to confidential information relating to the means of payment.


If we choose, or are required by applicable law, to issue or provide an invoice, we reserve the right to issue or provide electronic invoices, and you accept this method of invoicing.


The reservation is made in several stages:

  1. The site offers the service you wish to book. You can then book this service directly on the site www.sunsetours.com 
  2. You will receive from SUNSETOURS a email confirming receipt of your reservation.
  3. You will then receive from SUNSETOURS an email confirming your reservation.

Our offers of services and prices are valid as long as they are visible on the website, except for special operations whose period of validity is specified on the site (for example periods of promotions). You are invited to consult the availability of the services sold on the information page of each circuit. The availability of services indicates the number of customers per circuit and the availability of places in SUNSETOURS circuits, at the time you consult it.

However, it is understood that this availability is given as an indication, SUNSETOURS may cancel your reservation since the circuits may be sold between the time of your reservation and validation by SUNSETOURS. In case of vacant places, the agency will then inform you of the validation of your reservation.

The services can be carried out by SUNSETOURS or an official partner of SUNSETOURS in Morocco or abroad.

SUNSETOURS commits, from your reservation made on the site www.sunsetours.com to take into account your request within 24 hours according to the opening hours and days of the SUNSETOURS agency (excluding promotions and non-working and non-working holidays, excluding Sunday). This consideration will be subject to the sending of an e-mail of partial or total confirmation of reservation by SUNSETOURS depending on the availability of places. The 24-hour deadline is given for information only and is in no way contractual. As such, you acknowledge that this 24 hour period may not be respected (in addition to the previous cases).


The fact that one or the other of the parties does not act under these GTC does not constitute a waiver of the right to act, except a written waiver.


If any of the stipulations of these GTC is deemed invalid, null or inapplicable for any reason whatsoever, this stipulation will be considered as divisible from the rest of the GTC and will not affect the validity and applicability of the other stipulations of the GTC .

SUNSETOURS is a registered trademark belonging to the company SUNSETOURS S.A.R.L.